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On-site Technical Services Why have your internal IT staff spend cycles on system design, engineering, deployment and integration - when you can outsource these services to Computer Professionals Network? Our highly experienced and certified engineers can work with you on-site to help you maximize the value of your IT investment. Outsourcing your IT support to Computer Professionals Network lets you keep your overhead low while gaining all the benefits of manufacturer authorized, multi-vendor support that can propel your business to higher levels of performance. Long Term or Short Term Support Whether you need long term support to improve staffing and equipment performance levels, or short term project support, we can provide the resources you need. We'll place the resources you require at your location for specific days or months. Fully managed and trained, our personnel become part of your team, but not your payroll. Your special programs or projects are accomplished reliably and expediently. Complete backup is supplied for sickness and vacation scheduling. Diverse, Highly Qualified Resources All our resources are highly experienced and trained to provide on-site support. They possess project management and collaborative skills that allow them to work effectively in your organization and deliver the results you expect. The resources assigned to your project depend on the degree of support you require.
"Always There" Customer Service If you need help down the road, who are you going to call? Computer Professionals Network provides a convenient single point of contact for any service-related issues you might have with any of our products or installed solutions. One call sets our service process in motion. If we can't solve your problem over the phone, a certified, experienced service technician will be dispatched to your location within hours. In many cases, we'll have you up and running again the same day. Enhanced service options - For extended
warranty service, preventive maintenance, and other enhanced service
options, we offer service level agreements. Computer Professionals Network's SLAs
offer the ultimate levels of service, long-term value, and peace of mind.
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